- Level:
- Bac + 5
- Schedule:
- From September to March
- Basic training:
- Yes
- School(s):
- IAE Metz School of Management
- Year:
- 2nd year of Master's degree
- Hours of training:
- 400h
- Sandwich course:
- Yes
- Executive training:
- Yes
- CPF mobilisation:
- Yes
- Next school year:
- September 2022
- Internship:
- 462h to 924h
- Language(s):
- French
- RNCP code:
- 35910
Presentation
The Master's degree is registrated as State Degree in the National Directory of Professional Certifications (RNCP code 35910). It is certified level 7.
Also relocated at the Luxembourg Higher Institute of Economics (ISEC)
A word from Smaïl Benzidia, Lecturer qualified to direct research, Educational Manager:
The Master's degree in Quality Management meets the needs of businesses from different business sectors that show a growing willingness to implement a global quality policy. The objectives of this policy is to develop a continuous improvement process in order to meet customers requirements and to increase business performance.
This Master's degree offers the possibility of following a double Master's degree in Consulting and Research Professions. Find more about the programme of the Master's degree in Consulting and Research Professions.
This Master's degree trains candidates in the global quality approach in order to build an executive profile able to apply the techniques, principles and methods of quality management. This Master's degree programme offers sound knowledge to managers or future managers through adapted and innovative learning methods.
This Master's degree guarantees future candidates knowledge such as dominion and implementation of different norms (ISO 9000, 14000, 26000, 31000, 45000, 18000...), the ability to identify and analyse quality problems and to offer corrective actions, the ability to organise and supervise internal and external quality audits, the dominion of Lean Six Sigma methodology and problem solving tools, etc.
- Quality manager
- Quality management consultant
- Quality project manager
- Quality control manager
- Quality auditor
- Quality Security Environment (QSE) Manager, …
Organisation
Conduct
The courses for the first year of Master's degree take place from Monday to Saturday, from September to June. In second year of Master's degree, courses take place from Monday to Saturday, from September to March. A mandatory internship of 462h to 924h.
Two professional certifications complete the University Degree in second year of Master's degree: Green Belt on Lean Six Sigma method and Value Analysis delivered by AFAV.
Training's programme
STRATEGY & MANAGEMENT (45h - 6 ECTS)
- Strategic management
- Risk management (in English)
- Project Management
QUALITY AND CUSTOMER/SUPPLIER RELATIONS (45h - 6 ECTS)
- Quality and customer relations
- Supplier performance management
QUALITY AUDIT AND QUALITY MANAGEMENT SYSTEM (SMQ) (45h - 6 ECTS)
- Quality Audit
- Quality Management System
QUALITY TEAM AND SUSTAINABLE DEVELOPMENT (45h - 6 ECTS)
- Quality-Safety-Hygiene-Environment (QSHE) System Management
- From quality to CRS
- Quality team management
INTERNATIONAL APPROACH AND INNOVATION (45h - 6 ECTS)
- English / TOEIC preparation
- Thematic seminars in innovation and quality (in English)
PROCESS APPROACHES (45h - 6 ECTS)
- Process modelling
- Quality management tools
QUALITY METHOD (45h - 6ECTS)
- Lean Six Sigma (in English)
- Statistical interpretation / application (in English)
RESEARCH INTRODUCTION (45h - 6 ECTS)
- Research workshop and project
- Value management and analysis
DISSERTATION AND DEFENCE (12 ECTS)
- Internship
- Final dissertation
Sandwich course
The 2nd year of this Master's degree can be done within the framework of an apprenticeship or professionalisation contract. Everything you need to know about sandwich course in the IAE Metz (link to the sandwich course page).
Executive training
The 2nd year of Master's degree in Quality Management is accessible within the framework of a resumption of studies in executive training process or in a process of an accreditation of prior experiential learning (APEL).
Discover the different measures for employees, job seekers and self-employed workers
Financing
2nd year of Master's degree in Quality Management can be financed through your Personal Training Account
International
Luxembourg
ISEC Higher Institute of Economics
7 Rue Alcide de Gasperi, Luxembourg 1615, Luxembourg
Morocco
Universiapolis ISIAM Agadir
Universiapolis, RN1, El Houda, Agadir 80026, Morocco
Application
Students who have completed the 1st year of Master's degree in Innovation Management are obviously accepted in the second year of Master's degree in Quality Management, therefore, they are not subject to application file
- Hold a Bac +4 level training (240 ECTS).
- Be able to follow courses in English.
- For executives and job seekers that do not hold those degrees: be able to demonstrate good professional experience and executive status in order to assert a Validation of Professional Knowledge (VAP)
Only for candidates that do not hold a 1st year of Master's degree in Innovation Management
- Application file on ecandidat.univ-lorraine.fr
- Application file study
- If eligible, selection interview
For Campus France candidates, please look this page up: https://www.campusfrance.org/fr/candidature-procedure-etudes-en-france
Application period
If capacity is not reached
Registration fees
Registration fees for national degrees are set each year by ministerial decree. Registration fees are re-evaluated by the ministry for each academic year.
Contact
Documents to download
Témoignages
Discover other possibilities of the Master in Quality Management:
Frequently asked questions
IAE Metz School of Management is a public university school.
IAE Metz School of Management works in partnership with several companies to be able to assist you as well as possible in your search for internship and sandwich course. Besides, the school has a career center dedicated to the students.
Sandwich course includes 2 types of contracts: the contract of apprenticeship and the professional training contract. The duration of the two contracts can vary from a minimum of 6 months to a maximum of 36 months. For further information, you can contact the Sandwich course department or view the dedicated page.
